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Where's the Disconnect? Employer-Employee Engagement

Jul 5, 2018 4:15:00 PM

Employers want to attract the best and brightest talent within any given field; that fact will likely never change so long as business owners want to succeed. Currently, the U.S. unemployment rate is low with many employees moving towards full-time roles. While this is great for the employees, it limits the pool of skilled candidates that employers search through, making it even more competitive to find select employees. As more workers become skilled, having to deal with turnover adds additional expenses to employers; spending money to find and train new skilled workers, while also taking a temporary hit to productivity, has to happen whenever an employee decides to leave the company. Despite all of this, many employers are seemingly choosing to skimp on proper employee engagement.

In this situation “Employee Engagement” is referring to how employees maximize their strengths while also minimizing their weaknesses within the workplace. In the study Midsized Businesses: Poised to Lose Balance in Time of Uncertainty by the ADP research institute, the team assessed the attitudes of U.S. business owners with anywhere between 50-999 workers. The study ultimately found that uncertainty was the main driving force behind the business instead of trying to push for employee engagement. The study found that many employees emphasized improving themselves, and their skills, in order to succeed in their day-to-day tasks while driving that success towards the company overall. On the other side, the employers were found to focus on “fixing” their employee’s weaknesses rather than utilizing their strengths.  

Much of the lack of proper direction seems to stem from major disconnects between employees and employers. An additional study conducted by the ADP research institute found that less than 50% of surveyed employees felt that the training they received helped them to perform their job. Compare that to 2/3rd of employers surveyed who felt their employees were well-trained to perform their tasks. Employee productivity is what drives a company to succeed, very little can happen without employees performing their tasks, and when the employees are happy and productive it reflects to the customers as well. Employers need to recognize this large gap of understanding between themselves and their workers and formulate strategies to fill said gap.

Recently, many businesses have reportedly adopted a more reactive approach towards engaging their workforces rather than proactively choosing to manage them. Unfortunately it is due to this mindset that the examples mentioned above begin to happen. Before you slip too far down this slope, we recommend employers taking the time to evaluate and listen to their staff, find out where they think the gaps are and make it a priority to fix them. Again, a business won’t get very far without its employees but a productive workforce can get a business very far.

 

 

 

Bibliography

ADP Research Institute . (n.d.). Human Resources Management. Retrieved from ADP: https://www.adp.com/tools-and-resources/adp-research-institute/insights/insight-item-detail.aspx?id=7B219AE8-30BF-45AF-9788-4DA1D975F672

 

 

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