Managed Services: One Accountable Partner for Payroll, HR, and Compliance

Today’s employers need more than reliable HCM technology. They also need hands-on support to manage the day-to-day demands of payroll, HR, compliance, and benefits administration.

Managed Services provides a dedicated team to help run these critical processes while your organization maintains full control as the employer.

Instead of managing multiple providers, systems, and administrative tasks, businesses can rely on an accountable business partner for ongoing support, issue resolution, and coordination.

What Is ProLiant Managed Services?

Managed Services is an operational partnership designed to supplement and strengthen your internal team. A dedicated team helps manage routine administration, resolve issues, coordinate across systems and departments, and provide guidance when challenges arise.

The employer remains responsible for key decisions and approvals, while the ProLiant Managed Services team helps execute those decisions.

What Is Included in ProLiant’s Managed Payroll?

ProLiant’s Managed Payroll provides dedicated support throughout each payroll cycle, from start to finish.

A ProLiant business partner manages payroll administration, monitors for potential issues, answers questions, and works closely with your team to help ensure a smooth process. Services can integrate with ProLiant Time & Attendance or use data from your existing timekeeping system.

Your organization maintains control over employee changes, pay decisions, and payroll approval, while the ProLiant Managed Services team handles the administrative execution.

Additional payroll support includes off-cycle payrolls, PTO tracking, garnishment administration, workers’ compensation reporting, and more.

What Is Managed Payroll & HR?

Managed Payroll & HR includes everything in Managed Payroll, plus a dedicated HR Business Partner (HRBP). Clients get access to an experienced HR advisor when developing or implementing various HR initiatives.

Your HRBP acts as an extension of your leadership team, providing ongoing support with employee relations, compliance, policies, performance management, and other HR needs. They can also assist with handbook creation and maintenance, policy interpretation, risk mitigation, and general HR operations.

This model gives internal teams additional capacity and access to experienced HR guidance without giving up control of employment decisions.

Additional HR support includes Performance Management, Compensation Management, Training and Development, Learning Management, and New Hire and Termination Guidance.

What Is Managed Payroll, HR & Benefits Administration?

For organizations looking for broader support, Managed Payroll, HR & Benefits Administration adds dedicated benefits assistance.

Benefits Administration gives you access to a fully customizable platform in which to manage benefits and open enrollment, qualifying life events, and integrations with benefit vendors.

Support includes Open Enrollment, employee benefit enrollments, qualifying life events, new-hire eligibility, and ongoing benefits administration. The team can also coordinate with your benefits broker and carriers to help ensure changes are communicated and processed efficiently.

Why Choose ProLiant Managed Services?

The biggest advantage of Managed Services is having an accountable business partner supporting critical workforce operations.

Rather than spending time coordinating between different providers or troubleshooting administrative issues internally, your team has dedicated experts who understand your processes and can help manage them day-to-day.

Managed Services can help organizations:

• Reduce the administrative burden on internal teams
• Improve coordination across payroll, HR, and benefits
• Access dedicated payroll and HR expertise
• Proactively identify and resolve issues
• Maintain employer control while receiving hands-on support
  
  

Is ProLiant Managed Services Right for Your Organization?

ProLiant Managed Services can be particularly valuable for organizations with lean HR teams, growing payroll complexity, increasing compliance responsibilities, or limited internal resources.

Whether you need payroll support, additional HR expertise, benefits administration, or a combination of all three, ProLiant Managed Services provides a flexible way to strengthen your workforce operations.

With one accountable business partner and a dedicated team behind you, your organization can spend less time managing administration and more time focusing on your people and business.

Ready to learn more? Contact ProLiant today to see how Managed Services can support your organization.