Payroll and HR Technology for Frontline Workers

It can be challenging to address the issues of mental health, employee wellness, and performance management for frontline workers because many solutions offered only focus on life in an office. As a result, technology for managing benefits, payroll, and communication often falls short. However, many payroll and HR solutions on the market make reaching deskless employees easier while simultaneously promoting greater job satisfaction.  

Of course, incorporating new technology always comes with costs and headaches, which you can avoid if you choose the right payroll and human capital management software company that will work with you to ensure a smooth transition. But, in the end, the investment will be worthwhile, ensuring lower turnover and higher employee engagement.

Deskless Employees Want Better Solutions

Deskless workers are statistically more dissatisfied with their working conditions than those working in an office. In addition, they often work in very stressful situations and sometimes dangerous surroundings. These elements were all made worse by the pandemic, increasing turnover rates and the demand for better working conditions. 

Today, turnover rates can be as high as 500% per year in the on-demand sector, negatively affecting brand consistency, customer satisfaction scores, and overall business success. However, employers might be able to avoid these negative consequences by giving employees better technology to do their jobs. 

78% of deskless workers say technology is a factor when choosing one job over another, and 60% of deskless workers in essential industries say they are dissatisfied with the technology provided to do their jobs. 

Research shows that these are the tools frontline workers are looking for: 

 93% want operations/logistics tech

 96% want communication solutions

 91% want onboarding/training solutions

 88% want HR/benefits

 89% want professional development

Technology for Deskless Workers

Providing employees the hardware necessary to simplify particular parts of their jobs goes a long way and is well worth the investment. For example, employers can give smart devices that allow for the use of mobile applications and improved communication between teams. Employees can use these devices to access applications for operations, logistics, training, professional development, and more. 

Employers can also connect employees with tools for success using software and apps that can streamline many employment processes and help make it easier to do the work. HR and payroll software solutions often come with many options and can be tailored to fit your organization's needs. 

Here’s what to look for when shopping around for HR and payroll software:  

• Employee onboarding and training tools
• Employee self-service that allows them to view and manage their payroll information and benefits
• Earned wage access for early access to earned wages (on-demand pay) 
• Learning management tools for upskilling and professional development
• Performance management tools for better communication with management and supervisors

Must have: The best solutions for deskless workers will have mobile capabilities, allowing employees to access information and tools no matter where they are. 

How will new HR and payroll tech for frontline workers benefit your company?

It’s harder than ever to attract and retain employees, especially if they are frontline workers. In addition, independent workers have an “abundance of platforms” they can use to get companies to compete for their talent, when traditionally, job seekers would compete for the attention of various employers. So if an organization wants to fill open positions, it will need an edge to stand out. 

Providing technology that will encourage communication between employees, managers, and the organization is crucial for productivity and workers to feel connected at work. Also, more and more employees are looking for employers that offer on-demand pay. Offering such solutions will ensure employees are attracted to your organization in a competitive labor market. 

Prepare for the tech-driven workforce of the future with Proliant. 

Proliant provides the payroll and HR technology that deskless employees want. Our solutions allow employees to access HR and payroll tools on any device, providing a memorable employee experience. 

Proliant also offers the best customer service in the industry. Our solutions come with frictionless setup and training so your teams can use their new tools as soon as possible. Additionally, you will always have access to a dedicated account manager and never have to speak to someone at a call center a world away. 

To learn more about how our technology can help you reach your deskless workers where it matters most for them, schedule a demo today.